Payoneer - Money is missing from my account
I had $100 in my payoneer account, so I was trusting this money to pay some bills and other things.
Today I tried to do it and couldn't, at the moment I thought it was weird and checked my account but it had only $12!!!!
So I went to see my transactions and be sure that I didn't had spend the money but no, nothing explains the missing money!!!!! This is the worst! I have the proof of my transactions I know for sure that I did not spend $90 so now I'm really pissed off.
I can't get in contact with payoneer, they don't respond, I'm without money cause I trusted the company and now NOTHING.
I don't think i can trust payoneer ever again, this is so disrespectful. We're dealing with other peoples money and they have costumer support only monday to friday? Really?
Reason of review: Problems with payment.
Monetary Loss: $88.
Preferred solution: Full refund.
Payoneer Pros: Website.
Payoneer Cons: Poor quality of service, Poor customer service, Support, No more help.
Location: Salvador, Bahia
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Comments
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I am sorry to learn about your money missing. It would be difficult to me to assist you here, however please send us and email with all the details to community@payoneer.com and I would love to help you out and see what we can do about it.