Payoneer
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bekasi City, West JavaPayoneer card not arrived
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOver-reaction to my criticism resulting in cancelling my account
This was the reply to the similar complaint I posted on Trustpilot. Payoneer did not respond the complaint on this site.
Reply from Payoneer27 Sept 2021Dear Yehoshua,Thank you for your review. We regret to hear that your account has been closed and apologize for the...
Payoneer's Verification Center requested various documents, which I provided. One was a proof of residence, which I scanned and sent the scan to them.
They said that it was a copy of a copy. Sent another scan: same reaction. I complained at time-wasting.
Result: cancellation of my longstanding account ! See correspondence attached.
Preferred solution: To reinstate my account and to deal with the verification process properly.
User's recommendation: Avoid Payoneer !
Account access
You wont let me in my account or honor what you say youll do by sending me a link to reset my password, nor will you let me speak with a human, you have 1500$ of my money, and i cant get it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lahug, Central VisayasVerification
I have a request to receive a credit card
The inconvenience of getting a credit card is that you have to wait until a company pay at least 100$ to get it
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Leicester, EnglandPayoneer owe me money!
Payoneer owe me ยฃ270! Wont answer their UK number and their automated calling service is set up to waste your time because even with a code it is impossible to speak to a human being, which can only mean their entire business is made to scam you. Never trust this service ever!
They will probably reply to this with a sorry message, and they are trying harder to improve their service but its all lies with a purpose to shut you up.
Preferred solution: Let the company propose a solution
User's recommendation: Never trust Payoneerโฆ EVER
Please let the pending transaction on my account drop
I have not received my cards
Keep getting run around and issue not being resolved, i called before and the document requested was sent but after the deadline passed issue was not resolved i later learnt that the document was not approved because they were transparent in the request.
User's recommendation: I would recommend to anyone, however their policies needs improvement.
Asking why my payment still pending
I need to know why my withdrawal is still pending? I called your customer Care and they could not assist me because of technical issues and the lady refused to call me back once you fix your technical issues.
- You can get money into their accounts quick
- Delays when it comes to every aspect of working with them
- Hard to communicate and solve problems
Preferred solution: Deliver product or service ordered
User's recommendation: Not user friendly. Easy to get your payments in but can't withdraw
Not respond
Preferred solution: sell on my account
User's recommendation: check
I need to recover my account
Me dicen que solo atienden llamadas para pagos y solo tienen servicio de chat pero el chat nunca se conecta y el correo nunca responde
Preferred solution: que me ayuden a recuperar
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerMy withdrawals are not coming ontime
User's recommendation: Your Customer care was very good !
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIts been 9 months and no ones gave me a solution
The 26th of March we have transferred of 5,232 American dollars and untill now the money did not come through our account, live chat, messages etc it doesnt work
I sent them several emails and no ones answer me i am completely upset with this company.
- Terrible service
Preferred solution: Full refund
Can't get code on my phone
I need to log in my payooner can you help me without signing a confirmation code coz I cant access the code that you asked for because the mobile number that I use is disconnected already thanks
User's recommendation: Can you send me the confirmation code in this new mobile number 5440****
Can't get code on my phone
- Prev
- 1
- ...
- 8
- 9
- 10
- 11
- 12
- ...
- 42
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Dear Diaz, Thank you very much for reaching out regarding this. We understand that you'd like to have a Payoneer card.
We totally understand your frustration and apologize for the inconvenience that you've encountered. We have sent you an email regarding this matter, please feel free to respond to it if you need further clarifications. Also please don't hesitate to contact us through out Support Center. We are always there to help.
Stay safe! Best, Kiara from the Payoneer team