Contact Payoneer Customer Service
How to Reach a Person at Payoneer
Toll-Free Number:
-
1-800-251-2521within the USA
Customer Service:
-
1-646-658-3113International
-
1-332-244-7939International
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1-646-658-3695outside the USA
Customer Service:
Legal:
Payoneer Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Payoneer Phone Number | 1 (800) 251-2521 |
| Average Hold Time | 00:02:14 |
| Average Calls duration | 6 minutes |
| Most Popular Payoneer Email Address | mobileapp@payoneer.com |
| Payoneer Live Agent Availability | 36% of callers successfully reach a real person |
| Issue Resolution Rate | Low (17% reported full resolution) |
| Contact Method Distribution | 71% phone, 29% email |
| Common Reasons for Contact | Account, request for information, payments and charges |
| Prepare before the call to Payoneer | First and last name or customer id or account number |
How to Contact Payoneer?
Most Popular Number:
| Total calls: 153 | Issues resolved: 14 | Last call: Jun 7, 2026 |
Contact Information
Payoneer Website:
Payoneer Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Payoneer Europe Limited
6th floor, 2 Grand Canal Square
Dublin 2, D02 A342, Ireland
Payoneer Payment Services (UK) Limited
37 Broadhurst Gardens
London, England, NW6 3QT
Payoneer Australia Pty Ltd
c/ MAZARS (NSW) PTY LIMITED L 12 90 Arthur Street
North Sydney NSW 2060 Australia
Hours:
Monday - Friday: 2:00am - 9:00 PM EST
Summary of Payoneer Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Payoneer?
Account Question:
- “Issue link account”
- “Suspended account without valid reason”
- “Account verification”
Payments and Charges Question:
- “Cant receive payment”
- “Payments”
- “Pending transaction”
Request for Information Question:
- “Verification issues”
- “Nor recivng sms confirmation”
- “Not reciving SMS verification”
Cards Question:
- “Payoneer card”
- “My card has expired and I need to renew it”
- “Virtual card”
Product/ Service Question:
- “Cant withdraw”
- “Problem with my account”
- “Cannot connect to my account”
Return/ Replace Question:
- “Change bank account”
- “Phone number change”
- “Change bank”
Activation/ Cancellation Question:
- “Cancel transfer”
- “Reactivation of my email so I can create another account for my Airbnb app”
- Want to cancel one payment
Shipping and Delivery Question:
- “I did not get my money”
- “I didn't receive any update about my USD card”
- “Cant get them”
Staff Question:
- “Providing services for LLS”
- “Global Service payment Verification issue”
- “Global Service payment issue”
Refund Question:
- “Refund”
- “Need refund to my payoneer account because I had made an error when writing the bank account in which money was sent to.”
- “To refund an illegal payment”
Website/ Application Question:
- “The app payoneer is showing a notification said that "the text message could not be delivered to this number . please try again later"”
- “Lost my Payoneer app information”
Employment Question:
- “I just need to fix my salary and i want to hold it because i transfer it to wrong bank account. Please hold my money to so that i would be transfer to wrong bank account.Your response is so important please do something”
- “Follow up of pending salary”
- “Because i need to get paid”
Other Question:
- “Payoneer issues”
- “Not revicing SMS verificarion”
- “Not reciving sms validation”
About
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer is ranked 641 out of 5731 in Financial Services category
Payoneer
Worldwide, Europe, Asia, USA, UK
Compare Payoneer Customer Service To
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