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1.0

They make you wait if you are seeking a refund for any payments that you've made to a merchant and needs a refund. Then conveniently after 3-4 weeks, they tell you that since the payment was processed more than 10 days ago the money cannot be refunded back.

STAY AWAY. this is not a user-friendly system especially for those that are paying for a service as the money is not in an escrow- they take absolutely no responsibility for the money.

I have worked with other payment companies which have much better customer service. I have no idea how the US allows such companies to exist where you can lose your money with no way to get it back -

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $800.

Preferred solution: Full refund.

Payoneer Cons: Bad support, Worst experience, Everything about the customer service, I do not like the way they work and do business too dark, No more help.

Location: 555 College Ave, Palo Alto, CA 94306, USA

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