Payoneer Questions and Answers
when will my account get approved?i submitted my documents before 6 business days and its in review please i need my account to get approved
How can I resolve my issue?My issue is , When I entered the verification code it says INVALID CODE.
Hi weeracondbaduge, welcome to Payoneer! Please don't hesitate to use this form to get in touch with our Customer Support: https://paynr.co/ask. Our representatives will be happy to assist you.
I cannot open my Payoneer acct because asking code and my SIM card expired.
I cannot receive a code#, because my SIM card expired, what should I do to open my Payoneer acct.thank you
Hi Halima, we are glad to see your issue has been resolved by our Account Security specialists. Thank you for choosing Payoneer!
Why u let my documents approved ? I already send my documents 3 months !
Plz do early.
My documents why under review ! Why u do let checking
Hi RABBY! We can see that your account has been approved and is fully active now. Welcome to Payoneer!
I want to link my payoneer account to PayPal.
P.............. sir
You can link you Payoneer account to PayPal to transfer funds to Payoneer, or to receive funds directly to PayPal from several Payoneer mass payout partners. The procedure depends on the properties of your Payoneer account. Please contact our Customer Support representatives via this link: https://paynr.co/2Z5uTI9. We will be happy to assist you!
Wrong Email.
Please I created an account with gmail.con instead of gmail.com. I've tried changing it on my profile but it sends a verification code to gmail.con which is not a valid mail.
Please how do I rectify this? Kindly advise.
The right mail is tyr3xx09@***.com and not tyr3xx09@***.con. Help!!!
Our Account Security department is always happy to help with such matters. Please use this link to our Support Center to get in touch with us: https://paynr.co/2Z5uTI9.
Can you please assign me to community federal savings bank account.
I want to link my payoneer account to PayPal
- go to your PayPal account;
- click Link a card;
- click Link a bank account instead;
- log in to your Payoneer account;
- go to Receive/Global Payment Service;
- copy the Payoneer information and paste that in PayPal;
- click go to your account.
How to log in my account?Hi There, Please help me. I can't log in my Payoneer account.
My email and password I entered are correct. But appears INCORRECT.
I have 1 only attempt to log in I tried to click forgot password and I didn't received the code in my email. I tried so many times but nothing
Your username is your email address. If you have any issues with resetting your password, you should contact the support center at payoneer.custhelp.com/app/Contact_us.
I like to know to know why , am unable to be issue an account after almost 3 attempt for 3 accounts.
Where exactly did I ever go wrong, I consistently opened 3 account pls kindly grant me the third one , am in need of your account at this moment , kindly approve for me this third account thank you so much...
If you do not receive an e-mail from Payoneer within 7 business days from the day you have applied, please contact them for further assistance. Contact details are available at payoneer.custhelp.com/app/ask/l_id/1/c/.
I would like to know why my ID has not been reviewed.
My ID verification has been under review since december 24th 2020
- by phone at (800) 251-2521;
- by email at customerservicemanager@payoneer.com;
- via the company's social networks.
Due to the situation in the world these days, we are dealing with an increased number of inquiries, which may lead to longer wait. We genuinely appreciate our customers' understanding on this matter. And of course, we are doing our best to shorten wait time for you. We hope your matter has been successfully resolved. If you still need our assistance, please use this link to get in touch with us: https://paynr.co/2SYNYw9. Thank you for choosing Payoneer! Thamk
To get more information about the status of your account, please contact the Payoneer customer care team via the support form at payoneer.custhelp.com.