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Pissed Consumer Interviews ?

10th day today (8 business days), and I'm still waiting for a transfer from Payoneer to my bank account. These guys cost me over 100$ per year for absolutely nothing. Unfortunately my client chose to use their services so now I'm stuck with them... What an awful move! What a terrible company!I had a chat with a Payoneer agent, he did not seem to care at all about my concerns. I wrote them an email to ask what the heck is happening with my request: they have absolutely no idea. So now they're asking me to wait patiently as they will do some 'further investigations'. Since then, no news.Unbelievable, unprofessional and unacceptable. Stressful and unnecessary experience, that I must say.If you have the choice, just go with Paypal. Fees may be a little higher, but never, EVER, they have let me down in the past like Payoneer does.Totally disappointed.
I opened my account about 2 years ago. Till now, I never used the card nor receive any funds to the account. But on receipt of my hard-earned money today, Payoneer billed me $29. This is disappointing and frustrating. If payoneer cab fix this, I'm porting to a better...
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Payoneer
Payoneer
Payoneer Verified Representative

Hi Thank you for leaving your feedback, we are sorry to hear about your disappointment and frustration. We understand that you've been charged the annual fee for the maintenan...

1.5
I didn't like
  • Fraud
  • Bad support
  • Customer service
#1449634
Tienen mi dinero retenido por más de un mes y medio y simplemente dan vueltas. NADIE RESUELVE NADA. Por favor asegúrese de mantenerse lejos de esta basura.
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Payoneer
Payoneer
Payoneer Verified Representative

Hi, We are sorry to hear about your frustration and understand that you are experiencing some issues with our services. We would like to assist you, for that, please provide u...

1.0
#1448064
Payoneer is name of bad irresponsible service, they never care their customers and never provide support and help if you face any real issue (if acc block). They can block your account with dollar and without any reason disclose, although you have all valid documents....
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Payoneer
Payoneer
Payoneer Verified Representative

Hi We are sorry to hear about your frustration, we understand that your account seems to have been closed for undisclosed reasons. It usually happens if a certain activity on ...

1.0
#1446042
If you do business with Payoneer, consider any money that goes into the account a tuition payment, because you will soon be schooled on how to get fleeced. You can call them, email them, chat them, it will all end the same. Customer service person will be rude and act...
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Payoneer
Payoneer
Payoneer Verified Representative

Hello First, we would like to sincerely apologize for the experience you have had with our support. Concerning your question, we are a US regulated company and we comply with ...

#1434562
They should put out of business... terrible company just shutting you out from Airbnb payments...without letting you know..
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Payoneer
Payoneer
Payoneer Verified Representative

Hi, Thank you for leaving your feedback. We are sincerely sorry to hear that you did not receive the service we strive to provide. We would like to understand what happened to...

1.0
#1429932
I was treated so rudely by Troy, Gregory ,Navy and Kevin they all hung up on me and lied to me about overnight shipment of my card im so very disappointed in this company
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Payoneer
Payoneer
Payoneer Verified Representative

Hi, Thank you for giving your feedback on your experience with our customer care team. We are sorry to hear that you did not receive assistance and the service we strive to pr...

1.0
#1429422
I tried to log into my account today and found out that I was not allowed to do it. The message I received was "Account Blocked". I contacted support via live chat and the representative said that my account was reviewed and they found that I had infringed the terms...
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Payoneer
Payoneer
Payoneer Verified Representative

Hi, We are truly sorry to hear about your experience and understand the inconvenience. However, this may happen because certain actions do not comply with our services since t...

1.0
#1426235
First i waited 3 days while my bank information was linked to an old account, then another 3 days while it was approved for the corre t account. Now I find out I still have to wait the 3 weeks it takes to get a card because you have to activate the card to transfer the...
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Payoneer
Payoneer
Payoneer Verified Representative

Hi Thank you for providing your feedback. We are truly sorry to hear about your experience. We understand that the approval process took longer than expected because there was...

1.0
#1423000
I was paid for a focus group through Payoneer. There is no way to get your funds immediately. You can order a card and wait 3 weeks or pay $40 and get it in 3 days. Sounds scammy. I tried another option, I gave my banking info so i can withdrawl to my bank account. It...
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Payoneer
Payoneer
Payoneer Verified Representative

Hi We are sorry to hear about your experience. From your feedback we mostly understand that it seems to be a misunderstanding. Because we are an online financial institution, ...

1.0
#1421849

Contact Payoneer

Mailing Address:
Payoneer
150 West 30th St. Suite 500
New York, New York 10001
United States
Phone:
(646) 658-3695
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Payoneer Products and Services

Got cards as payment for service from company, was in medical trial. Payoneer charges 50% inactivity fee WORST COMPANY EVER... COULD not get actual person on phone without account...
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Payoneer
Payoneer
Payoneer Verified Representative

Hi We are truly sorry to hear that you were not able reach the support. The inactivity fee is usually charged every month if the card is not active during and after one month....

#1420619