Payoneer
Payoneer Net Promoter Score (NPS)
- 20% Promoters
- 10% Passives
- 70% Detractors
Payoneer's estimated NPS of -50 considered to be low. 20% of users would likely recommend Payoneer to a friend or colleague.
Payoneer Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerAccount Blocked - NEVER USE PAYONEER!
I sent payoneer an official complaint to their email.... 6 days later and no reply!!!Still blocked, still no email
Payoneer is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues.
- High charges
- Poor service
- Blocking accounts
EXTREMELY POOR CUSTOMER SERVICE
User's recommendation: STRONGLY DO NOOOOOOT RECOMMMMMMEND.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
Dear Dave, Once again thank you very much for your review, this case will deffilitly help us improve for the future. We have checked it for you, and we are glad to see that your issue has been resolved.
We also understand that you had to wait for it to be handled and we apologize for this wait. In most situations, our support representatives are able to assist customers immediately and solve problems on the go. However, some of the cases demand coordinated efforts of different departments or time-consuming investigations. Handling time for such cases may be extended.
If you feel like your issue has been solved, please kindly consider adjusting your review's rating. That would mean a lot to us. At Payoneer, we are constantly working to further improve the customer experience. We know we can always do better and are committed to doing precisely that.
We deeply appreciate your feedback that helps us grow! Best regards, Kiara from the Payoneer team