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Pissed Consumer Interviews ?

10th day today (8 business days), and I'm still waiting for a transfer from Payoneer to my bank account. These guys cost me over 100$ per year for absolutely nothing. Unfortunately my client chose to use their services so now I'm stuck with them... What an awful move! What a terrible company!I had a chat with a Payoneer agent, he did not seem to care at all about my concerns. I wrote them an email to ask what the heck is happening with my request: they have absolutely no idea. So now they're asking me to wait patiently as they will do some 'further investigations'. Since then, no news.Unbelievable, unprofessional and unacceptable. Stressful and unnecessary experience, that I must say.If you have the choice, just go with Paypal. Fees may be a little higher, but never, EVER, they have let me down in the past like Payoneer does.Totally disappointed.
Payoneer - Scam with evidence
Payoneer - Scam with evidence
Payoneer - Scam with evidence
Payoneer - Scam with evidence
I opened an account, started to receive payments from my clients, kept the money there because I thought it was a legit company, then, they did the worst back to me first thing, they blocked my card for no reason, i just went to withdraw some money using this card they...
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Anonymous
Mojakes

I withdrew $100 on 07 Jan 2019 and up to now I havent receive my money. Thats when i started to look on the internet to see if its not a scam business.

Anonymous
james

Yes payoneer is a scam company.. I have been cheated $800..it has bheen couple of months and they are giving so many reasons like bank rejected etc. to con the money.They even...

1.0
I didn't like
  • Poor quality of service
  • Stole my money
  • Scammers
#1030277
New Payoneer user disapointed
New Payoneer user disapointed
I heard about Payoneer and I have intention to use that to get money from my client. I opened new account and I sent identification document on 15.10. that's verified. Now I can tell that they want to get new users, but obviously have no time, no trust no sense for...
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Anonymous
Imtiaz Hussain 25246787

My name is Imtiaz Hussain and working with traders since Sep 2015. My traders from UK and USA are depositing my money in Payoneer but payoneer is not issuing proper receipts/c...

Anonymous
Anonymous

We apologize but we have to comply with the rules and regulations imposed by the US government, MasterCard, and our banks and because the payment approval department was not a...

#1395125
Payoneer is name of bad irresponsible service, they never care their customers and never provide support and help if you face any real issue (if acc block). They can block your account with dollar and without any reason disclose, although you have all valid documents....
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Payoneer
Payoneer
Payoneer Verified Representative

Hi We are sorry to hear about your frustration, we understand that your account seems to have been closed for undisclosed reasons. It usually happens if a certain activity on ...

1.0
#1446042
I opened my account about 2 years ago. Till now, I never used the card nor receive any funds to the account. But on receipt of my hard-earned money today, Payoneer billed me $29. This is disappointing and frustrating. If payoneer cab fix this, I'm porting to a better...
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Payoneer
Payoneer
Payoneer Verified Representative

Hi Thank you for leaving your feedback, we are sorry to hear about your disappointment and frustration. We understand that you've been charged the annual fee for the maintenan...

1.5
I didn't like
  • Fraud
  • Bad support
  • Customer service
#1449634
This company has an excellent platform for moving and transferring money around. Their technology is right up there. The problem is all the bureaucrats working there who insist on check after check, hold after hold, verification after verification. First thing I tried...
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Payoneer
Payoneer
Payoneer Verified Representative

Hi there, My name is Melisa and I’m a Community Manager at Payoneer. First of all, we’re really sorry to read about your recent experience. We’re taking it very seriously and ...

2.7
I liked
  • Technology and fees
I didn't like
  • Bureaucracy
  • Customer service
  • Delays
#1342971
I received transfer via their Global Payment Service. Even though I received transfers from the same address numerous times before, this time they froze the assets and demanded additional information from me: - personal website - contract - email correspondence. I...
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Payoneer
Payoneer
Payoneer Verified Representative

Hello, my name is Cristale and i am a part of the Payoneer community team. I would like to apologize for the inconvenience caused to you. I understand that it can be a little ...

#1394767
We already knew that Payoneer's support took a very long time to respond to our questions even before applying for an account but after our account was activated, our biggest client tried to make a payment which was rejected for no apparent reason. We contacted...
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compass-voice
compass-voice

This matter has not been resolved. In fact, another customer of ours tried to send us a payment and this was refused also. Payoneer will just not disclose the grounds for the ...

EarsplittingIndri320
EarsplittingIndri320

Standard templares terrible

1.0
#1417837
Tienen mi dinero retenido por más de un mes y medio y simplemente dan vueltas. NADIE RESUELVE NADA. Por favor asegúrese de mantenerse lejos de esta basura.
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Payoneer
Payoneer
Payoneer Verified Representative

Hi, We are sorry to hear about your frustration and understand that you are experiencing some issues with our services. We would like to assist you, for that, please provide u...

1.0
#1448064
I tried to log into my account today and found out that I was not allowed to do it. The message I received was "Account Blocked". I contacted support via live chat and the representative said that my account was reviewed and they found that I had infringed the terms...
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Payoneer
Payoneer
Payoneer Verified Representative

Hi, We are truly sorry to hear about your experience and understand the inconvenience. However, this may happen because certain actions do not comply with our services since t...

1.0
#1426235

Contact Payoneer

Mailing Address:
Payoneer
150 West 30th St. Suite 500
New York, New York 10001
United States
Phone:
(646) 658-3695
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Payoneer Products and Services

Resolved
I created a payoneer account and proceeded to add the account to paypal. This in itself should have raised red flags as paypal said they no longer did business with the "first century bank" which they provided me for us payment details. Okay so I emailed and I got a...
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Anonymous
ScratchyBeardedDragon152

You should have come to Pissedconsumer BEFORE you used their services and you would have gotten acquainted with many customers who were burnt by this company. Payoneer is extr...

TreasuredCottontopTamarin
TreasuredCottontopTamarin

I received this email this morning. Not sure what terms and conditions, but at this point I really do not care. I then got a follow up email, they have to talk to the security...

1.7
#1403346