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3.0
Updated by user Jun 05, 2020

Company fixed issue and I have been provided with full refund

Original review posted by user May 06, 2020

Be careful with this company!!!

I sent ALL the documents that they asked many and many times and they refuse that with no explain! I just receive a mail telling that what I sent is not part of their requeriments and need add informations !

I called them many times and they never resolve nothing .

And now they blocked my account !

I sent another mail for the support had no answer yet!

Terrible ! Dont trust this company !!

User's recommendation: Don’t trust this company!!

Preferred solution: Full refund.

Payoneer Pros: Website.

Payoneer Cons: Thieves.

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Payoneer
Payoneer

Dear Luciana S, Thank you for your review. We are sorry to hear about your account balance being disabled.

We do not gain anything from you not receiving your funds, nor do we collect any types of interest on your earned funds. Payoneer is a regulated US company and online service provider partnered with well-known trusted companies like Adobe, Freelancer, Fiverr, Shutterstock and many others. It sounds like there is a review that is taking place on your account. Our review process requires our clients to submit documents for verification and approval.

We have to make sure our platform is safe for everyone to use. It is not our intention to cause you any inconvenience or disrupt your business, but it is something that we must do in order to remain in compliance with our regulators. As soon as the review is done you can be sure that a member of our team will be in touch. If you have any additional questions or requests please do not hesitate to reach out.

We greatly appreciate the patience and understanding during this review process. Best, The Payoneer team.

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